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How to add or update a payment method through the Control Panel

Your Web Hosting Control Panel provides you with a simple interface for adding and editing methods of payment to your hosting account. This article provides instructions for doing so.  Please note that some accounts access their payment information through the backroom instead of a Control Panel.  Click here for information on how to update payment methods in the Backroom.

Note: It is only possible to have two methods of payment on file.  You can have two credit cards, two electronic checking data, or one of each.  If you have two methods of payment on file, you will need to remove one of them before adding another.


How to add or change a method of payment in the Control Panel


To update the method of payment for your account, perform the following steps:
  1. Log in to your Control Panel.  The next step depends on your account type:
    • Shared/Virtual Windows Hosting - In the Account Configuration section (third set of icons at the bottom of the screen), click on Account Control Panel.  You may need to log in again.
    • Signature UNIX Hosting - Click on the black Account Administration link in the upper left corner.
      You may need to log in again.
    • FreeBSD, Webmail, Domain Registration - Click Account Management at the top of the screen.
  2. Under Billing, Click on the Billing Information icon. You may need to log in again.  The Billing Information window appears.
  3. In the I want to drop down box, select from one of the following four options:
    • Add A New Credit Card
    • Add Electronic Checking Data (Note: To renew a domain by check, you must contact support for a manual renewal).
    • Update Credit Card Selected Above
    • Update Electronic Checking Data Selected Above
      (Note: To renew a domain by check, you must contact support for a manual renewal).
  4. Click Submit, then refer to the "Add or Update a Credit Card" or "Add or Update Electronic Checking Data" section below depending on what you selected.

Add or Update a Credit Card

  1. When you select either Credit Card option, the Edit Credit Card Information window appears. If you are adding a card, the fields in this window are blank. If you are editing your credit card information, then certain fields of this window are editable. Type the information you want to add or update:
    • First Name
    • Last Name
    • Billing Address
    • Billing Zip Code
    • Credit Card Number
  2. Click the Credit Card Type drop down menu to choose the credit card you want.
  3. Click the Expiration Date drop down menus to select the month and year this credit card will expire.
  4. At the bottom of the window is a checkbox specifying that you want to change your payment method to the pay method you just set. Leave this box selected if you want to change your payment method.  Uncheck the box if you want to retain your old pay method.
  5. Click Submit Credit Card Info. A confirmation message appears.

Add or Update Electronic Checking Data

Note: Electronic checking data cannot be used for domain registrations or renewals. For these products, you must use a credit card.

  1. When you select either Electronic Checking Data option the Edit Electronic Checking Information window appears. If you chose to add new electronic checking information, the fields in this window will be blank. If you are editing your existing electronic checking information, certain fields of this window will be editable. From here, you can update the following fields:
  • First Name
  • Last Name
  • Bank Name
  • Bank Routing #
  • Bank Account # (This field will always be blank)
  1. Click the Bank Account Type drop-down menu to choose the type of account you want.
  2. Click Submit Banking Info. A confirmation message appears.




Article Details

Last Updated
5th of November, 2013

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